Using Emojis

Symbols, icons, and images have always been part of communication, dating back to prehistoric times when people used cave drawings. Today, one of the common iterations used is the emojis. People use emojis to convey different tones, humor, personality, and other things. In addition, emojis are used to make a conversation over the phone more fun, as writing using only words would seem a bit bland or too formal. However, there are thousands of emojis, and they keep increasing, all used to convey different messages, including slang. This is where a challenge occurs because young people come up with new words to express themselves, and the older generations or people from different social circles are usually not in the loop.

An example is the use of the word clown to refer to when someone makes a fool of themselves. As such, when texting about an embarrassing situation, one will use a clown emoji to explain what happened. Similarly, I remember using the clown emoji when we were talking in a family group chat about how I had made a fool of myself earlier while we were at the mall. Later in the evening, my dad came home looking confused and asked me, What do you mean you were a clown? How did that happen? We all looked at him, not knowing what he was talking about, and he said, You said in the group chat that you were a clown, he explained further while scrolling through the phone to show us what he was talking about. As soon as we saw the message, we all burst out laughing because we realized that he had taken the meaning literally. Shortly afterward, we explained to him what the emoji and the word clown meant, and now clown is one of my dads favorite words and emoji.

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Question

https://insite.vitalsource.com/reader/books/9780197501351/epubcfi/6/118[%3Bvnd.vst.idref%3Disbn-9780197501344-book-part-7-sec-3]!/4/2[isbn-9780197501344-book-part-7-sec-3]/18[isbn-9780197501344-book-part-7-sec-8]/12/7:32[ore%2C%20im]

Using Emojis

Chapters 7 and 8

When did you use an emoji that was misinterpreted, or vice versa?

Communications and Media, Page : 1

Ability to Listen

Having functional experts equipped with hard skills to get the job done is fundamental for an organization to succeed. However, a machine can also offer hard skills, making employees easily replaceable. Nonetheless, soft skills are what make individuals worthy in companies. Notably, soft skills must complement hard skills, thus making most employers look for employees with soft skills. One of the most important soft skills is listening. The ability to listen will determine how successful an employee will be, which then translates into the companys success.

The ability to listen equips one with skills like effective communication, emotional intelligence, the ability to work well with others, coaching coworkers, taking the initiative, and being dependable and getting the job done. The ability to listen enables one to be present in the conversation and understand what a person is trying to say and what they are saying. This skill is crucial when dealing with customers with functional and emotional needs. Without the ability to listen, these customer needs will not be met, making customers feel unappreciated and cheated, resulting in customer loss and losses to the company. In addition, the environment that companies exist in today is quick and ever-changing, which requires individuals in companies to be agile learners. Accordingly, this requires the ability to listen, understand, and make solid choices when constantly being fed with random bits of information.

From a personal view, finding new hires with the ability to listen is difficult. This is especially because we are in the age of digital overstimulation. A larger percentage of individuals, especially the young generation, spend too much time staring at screens. The effects of this are decreased levels of patience, decreased ability to focus, reduced levels of empathy, and deteriorating conversational skills. All these have a negative effect on the ability to listen.

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Question

*Why do you think that ability to listen is cited as the competence most sought after in new hires?

Ability to Listen

*What is your opinion about how easy/difficult it is to find solid new hires with this skill?

textbook link:
https://insite.vitalsource.com/reader/books/9780197501351/epubcfi/6/118[%3Bvnd.vst.idref%3Disbn-9780197501344-book-part-7-sec-3]!/4/2[isbn-9780197501344-book-part-7-sec-3]/18[isbn-9780197501344-book-part-7-sec-8]/12/7:32[ore%2C%20im]

Chapters 7 and 8

Using Emojis

Using Emojis

Using Emojis