Module 3 – Case

COLLABORATION TECHNOLOGIES AND IT
INFRASTRUCTURE

Assignment Overview

Working in teams separated by time zones is always a challenge.
For this Case you will be assigned to a team of 5 other students.
This will provide an opportunity for you to use a collaboration group
tool or tools as you research an issue of IT Infrastructure to support
your collaborative learning and to share your findings with other
members of your team. Have your professor pre-approve this topic
for the team. Post a discussion of the team processes and the
team’s conclusions on the IT infrastructure topic selected to your
individual case area. Be sure to include references to support your
discussion. It is very important that you provide a detailed analysis
of the team interaction and your opinion of the team results.

Review these lectures to prepare for this assignment:

Module 3, Lecture 1: Business IT Networks and Components:

Listen

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0:00 / 19:52

Module 3, Lecture 2: U.S. Customs’ Network Crash:

0:00 / 25:50

Case Assignment

Collaborative Work

You will see the members of your team in the announcement area;
your professor will also email the names of your team members.

12/14/24, 1:15 PM Case – ITM301 Principles of Information Systems in Business and Organizations (2024OCT14FT-1)

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Reach out early and get to know each other. Those who live in time
zones that make it difficult to interact with the team or who have
some other difficulty, can opt to do the project independently with
the professor’s approval. In the discussion on group processes,
reflection on groups in which you have worked in the past is
acceptable.

Each team should agree on which collaboration tool to use (e.g.,
Skype or Zoom https://www.zoom.us/) for group meeting video
conferencing. Using your trident.edu email address gives you
access to a free Zoom account for sessions up to 40 minutes. Once
an account is created, the team leader can send the Zoom link to all
team members for your face-to-face meetings, in which you can
also share screens. For document sharing, Google Docs is
recommended. Here is a video on how to share Google documents
with others (https://www.youtube.com/watch?v=oFE1iCPafTA). A
Gmail account is required to use Google Docs. Google Docs allows
the team members to access on the same document as you
prepare your Case.

In this assignment, you are required to write a report and discuss
the following:

This will provide an opportunity for you to use a collaboration
group tool or tools as you research an issue of IT Infrastructure to
support your collaborative learning and to share your findings
with other members of your team.

Reflect on your experience with interacting with the team
members: what you learn from others and yourself through this
collaboration, whether the collaboration is successful, what
problems/issues occur and why, how they are addressed, how
you can do better next time when the similar circumstances
occur. Please note that this reflection on team experience is
based on your experience, these questions mean for prompt you
for self-reflection, not necessarily mandatory questions that must
be addressed since each team is different. Depending on what

12/14/24, 1:15 PM Case – ITM301 Principles of Information Systems in Business and Organizations (2024OCT14FT-1)

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happened in your team, reflections are different from person to
person.

Assignment Expectations

This Case is to cover team processes and the IT infrastructure to
support team processes. For the IT infrastructure, refer to Module 3,
Lecture 1: Business IT Networks and Components (above). The IT
infrastructure consists of components identified as hardware,
software, communication systems, data resources, and people.
These components apply to information systems, and in Module 3,
you will be analyzing collaboration systems. Your Case will:

Discuss the backgrounds of each

Present findings on the IT infrastructure to support team
processes discussing hardware, software, communication
systems, data resources, and people for the selected tool or
application, and providing a comparison across the various group
collaboration tools.

Include references to support your discussion with a detailed
analysis of the team interaction and your opinion of the team
results. (Reflect on teams you have worked with in the past if you
did the project independently. If they were not virtual teams, then
speculate how the Group Technology would have changed your
team experience.)

Each team member will post the report to your individual drop box,
the cover page must include the names of all team members.

12/14/24, 1:15 PM Case – ITM301 Principles of Information Systems in Business and Organizations (2024OCT14FT-1)

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